Premier Parts Canada, a division of Premier Performance, warrants to the original retail purchaser of the vehicle the radiator to be free of defects in material and workmanship for as long as the original purchaser owns the vehicle in which it is installed. AC condensers and heater cores are covered for one year (12 months) from the date of purchase. This does not cover normal wear and tear. This warranty does not cover any radiator, AC condenser or heater core that is used for commercial vehicles (tow truck, snow plow, etc.). Agricultural and racing vehicles are also not covered by the Limited Lifetime Warranty.

In the event your radiator is defective, please contact Premier Parts Canada to make arrangements to return it, with the original invoice showing date of purchase and installation. Premier Parts Canada warrants to the original retail purchaser of the passenger car or light truck the complete radiator to be free of defects in material and workmanship for as long as the original purchaser owns the vehicle in which it is installed. This warranty does not cover any radiator that is used for commercial vehicles (tow truck, snow plow, etc.). Agricultural and racing car radiators are also not covered by the Limited Lifetime Warranty. (See section below for these part numbers.)

Any unit that has been altered or repaired in any way, subject to misuse, abuse, negligence or operating conditions other than those for which such equipment was designed will not be warranted. All vehicles are provided with warning lights and gauges to warn operators of over-heating conditions long before engine damage occurs. Therefore, all claims for engine damage caused by overheating will be denied. The warranty does not cover damage to transmission, engine or sensor threads stripped during installation. Credit will not be issued for damage caused by improper installation. Upon examination, replacing the defective unit will be the only remedy to which Premier Parts Canada is obligated and to which the original retail purchaser is entitled. Premier Parts Canada will not be responsible for any cost of labor, antifreeze, additional parts or service required for installation. PremierPartsCanada.com will not be liable for towing charges, rental or a replacement vehicle, loss of the use of vehicle, loss of time, inconvenience, and/or any other special incidental, consequential or punitive damages. First and original purchaser must have a valid and dated "Proof of Purchase."

Procedures for Product Returned in New Condition

The customer is responsible for return freight unless the wrong part was shipped by Premier Parts Canada. In this case, the party responsible will pay the return shipping. Premier Parts Canada will credit the customer's account in the case of our errors. All returns will require a Return Goods Authorization (RGA) number. To receive an RGA, a customer must submit a PO#, Part#, Quantity and the original Premier Parts Canada Invoice Number. Customer must submit proof of purchase for all returns, defects, or damage claims. Premier Parts Canada will then assign the RGA number to the customer for marking the box before shipping. The customer is responsible for packaging the product sufficiently to prevent damage on the return trip. The customer must write this number clearly in indelible ink on the appropriate line of the Part Number label. In the event that the original carton is not available, the shipping carton used must have the Part# and RGA# clearly marked on both ends of the carton.

To contact Premier Parts Canada for complete return and shipping instructions click here.

Procedures for Product Returned As Defective

The customer must notify Premier Parts Canada. Customer will have to pay for the replacement part plus shipping until the defect has been returned, examined and processed. Upon approval, the customer will be credited for the defective part. The customer is responsible for return freight, which will be credited on approved defects. All returns will require a Return Good Authorization (RGA) number. To receive an RGA, the customer must submit the PO#, Part#, Quantity and the original Premier Parts Canada Invoice Number. The customer must submit proof of purchase for all returns, defects, or damage claims. Premier Parts Canada will then assign the RGA Number to the customer for marking the carton before shipping. The customer is responsible for packaging the product sufficiently to prevent damage on the return trip. The customer must write this number clearly in indelible ink on the appropriate line of the Premier Parts Canada Part Number label. In the event that the original carton is not available, the shipping carton used must have the Part# and RGA# clearly marked on both ends of the carton.

To contact Premier Parts Canada for complete return and shipping instructions click here.

Upon satisfactory inspection, PremierPartsCanada.com will notify the customer that the credit has been approved PremierPartsCanada.com will then credit the customer. If the product has been damaged and is not defective, or is not an PremierPartsCanada.com product, no credit will be issued, and the customer will be notified.

1 Year Warranty

THE FOLLOWING PART NUMBERS ARE NOT ELIGIBLE FOR THE LIMITED LIFETIME WARRANTY:

All Heater Cores, All Condensers and All Radiators shown below:

71 72 201 272 308 326 327 391 437 456 457 459 460 461 479 480 515 516 522 540 545 580 615 624 672 679 722 847 860 911 912 915 971 990 991 992 993 994 995 996 997 998 999 1014 1165 1166 1172 1218 1227 1232 1237 1448 1455 1456 1457 1487 1501 1502 1524 1538 1543 1544 1552 1553 1554 1555 1695 1711 1724 1725 1755 1788 1793 1795 1796 1800 1801 1994 1995 1996 2043 2170 2171

Return of Goods Policy

In order to process credits efficiently and promptly, we have established the following guidelines:

A return authorization must be received for either defective or stock adjustment product. This authorization can be obtained only by contacting us. Returns will not be accepted without the proper procedures being fulfilled.

To obtain return authorization, be sure to have the following information available:

Item Number
Item Quantity
Invoice Number (that item was billed on)
Reason for Return

Items being returned must be handled in the following manner to ensure credit:

R.G.A. Number must be written on the outside of each package, near the address label.
Copy of original invoice must be included with return.
Packages must be repacked to prevent damage upon return. Multiple items must be individually inner-packed (items damaged upon return become the liability of the customer). No credit will be issued on products received damaged.
All items must be marked with the PremierPartsCanada.com product number.
All freight on good returns is the responsibility of the customer. Freight back to Premier Parts Canada should be prepaid. If it is not, it will be deducted from the credit of the return.
Product returned as defective but found to be a stock adjustment will be subject to a handling charge. Please do not mix defective units with stock adjustments. This will also result in a handling charge.
Product returned as stock adjustment will be subject to a handling charge.
Credit on returned items will be issued after returned items have been inspected.

*Please Note: Special order items are non-refundable or may be subject to a 20% restocking fee and a substantial handling charge.

Site Map | Privacy Policy | Add a Link | Automotive Links | Manufacturer Links